2024 / Digitalization
Maison Abraham Jerusalem
I supported Maison Abraham Jerusalem as a hospitality digitalization consultant, connecting multilingual website development, PMS workflows, channel management, booking engine integration, events calendar setup, and gue…
Maison Abraham Jerusalem is a pilgrim guesthouse in Jerusalem connected to Secours Catholique. I supported the project as a hospitality digitalization consultant, helping translate the organization’s mission, guest services, property history, and operational needs into a clearer digital and hospitality technology setup.
The work started with a digitalization assessment and needs analysis, followed by a practical roadmap for the guesthouse’s website, booking infrastructure, and hospitality management systems. The goal was to improve both the public-facing guest journey and the internal systems needed to manage accommodation, events, availability, and online distribution.
I developed a multilingual website with media-rich content about the organization, the property, its history, and its services. The website was designed to support pilgrims, visitors, groups, and partners looking for clear information, direct contact, and a reliable booking path.
The technical setup included a property management system, channel manager, web booking engine, and events booking calendar. The work required close coordination with Maison Abraham’s management team to make sure the digital tools matched the guesthouse’s culture, mission, operational capacity, and technical needs.
This case reflects my work in hospitality digitalization for mission-driven tourism and pilgrimage accommodation: connecting website development, booking systems, PMS workflows, channel management, guest experience, and organizational storytelling into one practical digital setup.
Key contributions
- Digitalization assessment and hospitality systems roadmap
- Multilingual website development and service-content structure
- Property management system, channel manager, and booking engine support
- Events booking calendar setup
- Guest journey, direct booking, and operational workflow support
- Coordination with management around mission, culture, and technical needs